Thank you for taking out time to give your valuable feedback.We are sorry that you were not satisfied with the product. This sleeping bag has been tested for 15 degree temperature and while camping there are multiple things that can cause the problem you faced, like the tent (If it protected the wind from coming inside), Was the mat a good one to insulate from ground temperature etc.
However If you feel the product was not useful for you, Kindly feel free to visit your nearest Decathlon store and get a refund. It would be great if you can write back as I would want to understand more to dig out the reason for this inconvenience and provide you a best possible solution.
Product Trainer and Passionate Backpacker
|1. 배송 안내||
|3. 사이즈 무료 교환 서비스||
|4. 주의 사항||
|제조자, 수입자||Decathlon SA|
|세탁방법 및 취급시 주의사항||상세페이지 참조|